OUR COURSES




Communicating with Others: For Business & Project Management

Communicating with Others: For Business & Project Management

Duration 7 hr 0 mins

Languages en_US

Course Description

Communication is the key in any work environment. This course will help individuals build the skills required to effectively communicate their thoughts, ideas and opinions with others.

Learn how to communicate with others effectively to improve productivity.

- Understand nonverbal communication and body language
- Learn about the need for a company vision and how to promote
- Manage and handle customer complaints
- Learn how to engage others in an effective communication

This course qualifies for PMI Professional Development Units (PDU) .

Course Objectives

1. Monitor and improve your nonverbal communication actions
2. Strengthen your ability to read other people's body language
3. Determine how you will talk about, promote and share the organization’s vision with others
4. Create a concise branding statement to connect others to the organization's vision
5. Share with others what idea or course of action you think is best
6. Learn how to brand and promote what you love to do
7. Positively handle queries or complaints from your customers

Content

Monitor and improve your nonverbal communication actions
Strengthen your ability to read other people's body language
Determine how you will talk about, promote and share the organization’s vision with others
Create a concise branding statement to connect others to the organization's vision
Positively handle queries or complaints from your customers
Learn how to brand and promote what you love to do
Share with others what idea or course of action you think is best